Klingler
Our Partner, Kling Cars
About Kling Cars
Kling Cars is a well-known and highly respected multi-brand vehicle service station, managed by third-generation business owners with strong ties to industrial city of Jamshedpur in Eastern India.
Problem Statement
When we met our partner and also conducted research on their online feedback from customers, we identified that the biggest challenge in their process/services was customer support. They were attempting to address all customer queries through one phone, which neither satisfied the customers nor pleased the owners.
Our Solution
At PrivéSol, we’re all about making things easier with technology. That’s why we came up with Klingler, a 24/7 Chatbot solution dedicated to our partner. It lets customers interact and get instant updates from the business hassle-free.
Benefits to Partner
- 24 hr availability to customers
- Real time updates
- Time savings for our partners